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Joey Ambassadors Frequently Asked Questions
Hello Joey Ambassadors!
It has come to my attention that a lot of the Joey Ambassadors from Australia and around the world are all emailing me and asking the same types of questions, so I thought I should put together a FAQ email in hope of answering some questions that haven't even been asked yet! As you can image life at the Australia Zoo Wildlife Hospital is very busy, so I do not always have time to answer your emailed questions. Please have a good read of the following information. I will update the FAQ email every month, so there will be plenty of information coming you way!
Joey Ambassador packs and merchandise
Most of the Joey's should have received their first fundraising pack by now. The pack includes Australia Zoo Wildlife Warrior brochures, Australia Zoo Wildlife Hospital brochures, a magnet, bumper sticker, wrist band and temporary tattoo. Joey Ambassadors from 2009 and 2010 maybe expecting a bit more merchandise and promotional materials. Unfortunately because Wildlife Warriors have limited resources and we have many more Joey Ambassadors this year, you will not be receiving as much merchandise as previous years. Over the next few months you will receive more packs. Please do not request extra merchandise or brochures. You can print your own brochures from the Wildlife Warriors website by clicking here. Every Joey Ambassador will receive the same amount, and we hope that you can make do with that. Try and be creative and come up with other ways to raise awareness and funds for Wildlife Warriors (you could even make your own brochures, merchandise and donation boxes!)
Challenges
Throughout the year the Joey Ambassadors will be issued challenges. The challenges will be issued once a month starting from May through until November. That means there are 6 challenges in total. The Joey Ambassadors will have one month to complete each challenge. Joey Ambassadors are expected or required to complete all the challenges, they are simply put in place to encourage you with your fundraising mission. The Joey Ambassadors should encourage, support and help one another with the challenges, this is not a competition in any way. Joey's may be rewarded for their initiative/creativity at Australia Zoo Wildlife Warriors discretion.
Media
All inquiries relating to the Media, whether it is requests or questions about photos, radio interviews, news paper articles or any type of social media please email Kirby Orr our Communications and PR coordinator on kirbyo@wildlifewarriors.org.au or Saira Manns our Executive Support Assistant on saira@wildlifewarriors.org.au. They will be able to provide you with the necessary information and contacts. For any urgent matters please call Kirby Orr on 0400 404 809.
Joey Ambassador Shirts
As stated in the 2011 Joey Ambassador terms and conditions, Joey Ambassadors will only receive a personalized Steve Irwin Day khaki shirt if/when they raise $500 or more. It is the responsibility of the Joey Ambassador to inform Australia Zoo Wildlife Warriors when this target has been met. The shirt will then be posted to the Joey Ambassador. You may purchase a Steve Irwin Day khaki shirt from the Australia Zoo online shop by clicking here
Receipts
Any donation over $2 can be issued with a tax receipt. You will be posted a Wildlife Warrior receipt book. In the mean time if some one requests a receipt please record their name, address and donation amount. That way when you do receive the receipt book in the mail you will be able to write them out a receipt.
Animal Information
If you require information on a specific animal please do some research before contacting Australia Zoo Wildlife Warriors. We do not have information on every animal, so when you email us a request for information, all we do is search online for the animal and see what we can find. The Australia Zoo Wildlife Warriors website has information on animals which we have conservation projects for (Asian elephants, cheetahs, tigers, rhinos, Tasmanian devils etc). Also the Australia Zoo website has plenty of information about various animals. If you have searched for information and still cannot find what you are looking for please only then contact us. The same applies for pictures of wildlife, please attempt to find the pictures online or in books/magazines before contacting Australia Zoo Wildlife Warriors as we do not have a huge store of photos.
Australia Zoo Wildlife Hospital Information
If you require information about the Australia Zoo Wildlife Hospital please refer to the Australia Zoo Wildlife Hospital website. The website has very detailed information about the hospital's history, patients, staff and even information about the specific animal species which commonly come into the hospital. Every week a Patient of the Week is chosen and a summary is uploaded onto the website so you are able to follow quite closely exactly what goes on in Australia's busiest wildlife hospital. If you have a specific question which you can not find an answer to online only then should you email info@wildlifewarriors.org.au
Australia Zoo Wildlife Warrior Information
If you require information about Australia Zoo Wildlife Warriors or any of our conservation projects please refer to the Australia Zoo Wildlife Warrior website or to the Australia Zoo Wildlife Warrior brochures which have been mailed to all of the Joey Ambassador. The website has detailed information about the history, inspiration, events, fundraising and conservation projects of Australia Zoo Wildlife Warriors and is an excellent source of information. If you have a specific question which you can not find an answer to online only then should you email info@wildlifewarriors.org.au
Where will the funds we raise go
The funds raised by the Joey Ambassadors in 2011 will be going towards the Australia Zoo Wildlife Hospital. Australia Zoo is the major sponsor of Australia Zoo Wildlife Warriors, they cover all administrative costs (like staff wages and office space). Because of Australia Zoo's huge contribution, 100% of every donation we receive goes to our conservation projects. So every cent you raise as a Joey Ambassador will be going directly towards the Australia Zoo Wildlife Hospital. If you would like more information about the Australia Zoo Wildlife Hospital please refer to the website
Wildlife Warrior emails bouncing back
Over the past few weeks I have received quite a few comments that emails to myself or any other person with a @wildlifewarriors.org.au email address are bouncing back. The Australia Zoo IT team are working very hard on solving the problem, so hopefully it will be fixed as soon as possible. In the meantime I do apologise if your emails are not getting through and I suggest that you try to email me at hannahm@australiazoo.com.au
Australia Zoo Conditional Clause
Wildlife Warriors values Australia Zoo's long term major sponsorship and respects that the zoo has it's own valuable corporate sponsors.
The Australia Zoo Marketing Dept controls all communication to Australia Zoo's corporate partners to protect these valuable relationships which indirectly benefit Wildlife Warriors.
If any external person not directly employed by Wildlife Warriors (including Joey Ambassadors) are organising an external fundraising event not directly organised by Australia Zoo or Wildlife Warriors they are required to adhere to one condition to protect these third party relationships.
External Joey Ambassador Fundraising Events
External Joey Ambassador Fundraising Events are not permitted to promote, advertise or openly offer any product which could directly conflict with the current corporate partners of Wildlife Warrior's major sponsor, Australia Zoo. An example of conflicting activity would be external advertising, promotion of any products or services offered by the corporate partners of our major sponsor.
Australia Zoo's eight contracted corporate sponsors are committed to support and assist wildlife conservation through their own distribution networks. Wildlife Warriors must respect the important relationships of our major sponsor and these currently include:
- Coca Cola
- WOW Sight and Sound & LG
- Nestle Peters
- ANZ
- Fuji Film
- Sci-Fleet Toyota
- Kaspersky Lab
Should any fundraising organiser have a question regarding any fundraising partners please contact Wildlife Warriors Appeals Manager for more information.
I hope this answers alot of your questions!
Yours in conservation,
Australia Zoo Wildlife Warriors
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